Payne Hill Resident Survey

At Payne Hill Townhomes...
... Your satisfaction is important. Please rate our service so we can measure our performance.
... Your opinion counts. Your comments, especially for ratings of 3 or less, enable us to manage your community effectively and efficiently.
... Your feedback is appreciated. Thank you so much for your valuable input.

Your townhome:

I am satisfied with the appearance and condition of my townhome: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Appliances are in good working order: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Neighbors are quiet and pose no problems: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Comments about your townhome:

Your community:

Fitness center is clean; equipment is in working order: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Exteriors and common areas of the building (entries, hall carpeting, stairways, elevators) are clean and well maintained: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Exterior lighting and other concerns about well being are adequately addressed: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Parking areas provided for residents and visitors provide sufficient spaces, are well lit, and convenient: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Comments about your community:

On-site staff:

The attitude of our staff, and how they treat you, is extremely important.

Complaints and other issues are handled satisfactorily and in a prompt manner: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Maintenance staff members are well trained, dependable, do a good job seeing to the appearance and functionality of the community: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Office staff members are helpful, responsive and attentive to my needs: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Overall impressions of your community experience:

The community is professionally managed and is a place I would recommend to others: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

This community offers good value and a sense of home and security: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Based upon my townhome living experience, I would recommend Payne Hill to a friend, relative, or associate who might be considering living in a townhome: *

1: Strongly Disagree

2: Disagree

3: Neutral

4: Agree

5: Strongly Agree

Overall rating: *

1: Very Dissatisfied

2: Dissatisfied

3: Neutral

4: Satisfied

5: Very Satisfied

Additional comments:

Optional Contact Info:

I have concerns or issues that I’d like to discuss with a supervisor, who can reach me by:

Phone